Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Download our free resources
• Purchase our products
• Contact us through our forms
• Subscribe to our email list
• Engage with our content on social media

This information may include:

• Name and contact information (email, phone, address)
• Payment information (processed securely by Stripe)
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website information

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

• Process and deliver your orders
• Provide customer support
• Send you requested resources and downloads
• Communicate about your account or transactions

Marketing and Communication

• Send you newsletters and educational content (with your consent)
• Notify you about new products and special offers
• Provide spiritual development resources and encouragement
• Respond to your inquiries and requests

Website Improvement

• Analyze website usage and performance
• Improve our website functionality and user experience
• Develop new products and services
• Ensure website security and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services:

• Constant Contact - Email marketing and communication
• Stripe - Payment processing (they handle all payment data securely)
• Google Analytics - Website analytics and performance tracking
• Web hosting providers - Website hosting and maintenance

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmission
• Secure hosting with regular backups
• Limited access to personal data on a need-to-know basis
• Regular security audits and updates
• PCI DSS compliance for payment processing

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Update your contact preferences at any time

Email Communications

• Unsubscribe from marketing emails at any time using the unsubscribe link
• Update your email preferences through our email management system
• Contact us directly to modify your communication preferences

Data Deletion

• Request deletion of your personal information (subject to legal retention requirements)
• Request removal from our marketing lists
• Close your account and delete associated data

To exercise any of these rights, please contact us at office@mastersarrow.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use

• Essential Cookies - Required for basic website functionality
• Analytics Cookies - Help us understand how visitors use our website
• Marketing Cookies - Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies - Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are intended for adults and we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending email notification for significant changes (if you've provided your email)

Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

We will respond to your privacy-related inquiries within 30 days of receipt.